Manage Regulatory Compliance Develop and maintain Compliance Framework. Ensure compliance with regulations. Ensure third party partners meet Regulatory requirements. Control Testing strategy and implementation, day to day compliance oversight and remediation of third party Compliance related issues. Partner with Line of Business, Compliance and third parties to ensure all

Coordinate release of quarterly earnings create and update earnings slides, facing page, at a glance summary; coordinate review by Legal and Accounting; communicate earnings release date; set up conference call and webcast with vendors; blast earnings release email to distribution list. Review analyst research reports and monitoring analyst estimates, and stock recommenda

Processing of appraisal requests from various commercial lending groups and the Special Assets Group. Creating detailed Requests for Proposals (RFP's) to procure bids on each assignment from eligible vendors within established SLA's. Contractually engaging the selected vendor within established SLA's. Monitoring the progress through appraisal completion/delivery, while ad

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Program Execution Conduct RCSA activities for the Digital Channels line of business, using subject matter expertise and industry knowledge to strengthen the Bank's risk culture while identifying opportunities to further automate controls. Lead the development of process flows to include data lineage and customer experience. Synthesize and aggregate internal loss data to i

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Serves as point of contact for consultation and documentation regarding regulatory disclosure issues, including system implementations for the Enhanced Prudential Standards and processes for applicable reports. Continuously enhance and drive accountability of the critical data elements used for regulatory reporting including collaboration with various stakeholders across

Manage all levels of the customer's Treasury Management operating relationship in a consultative mode with the Relationship Manager, Lending Assistants and Treasury Sales Officer. Ensure the delivery of successful maintenance and changes for key high touch, high profile customers. Act as a corporate expert, fielding questions from customers on a wide range of topics inclu

System Operations Perform Level 0 and Level 1 support to associates and document steps taken in incidents and service requests. Identify potential operational issues in projects, request fulfillment and individual assignments. Monitor operational performance and troubleshoot alerts from commercial, open source and locally developed monitoring tools. Provide system failure

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Partner and liaise with First Line of Defense (Business Control Officer, Process & Control Owners, and AU Owner), Second Line of Defense, and other risk partners to ensure RCSA program elements are adhered to are executed in accordance with RCSA policy and framework. Facilitate the RCSA process across various business units, ensuring that risks and controls are comprehens